Assertiveness at Work: A Practical Guide to Handling Awkward Situations
By Ken Back.
Description
"Assertiveness at Work" tackles the realities of modern business life the uncomfortable situations that can arise with flatter structures, tough workloads, demanding hours, and the need to exert influence across traditional boundaries. In these situations, successful people need assertiveness in order to achieve their goals. Whether you are a line manager, project leader, specialist, or key member of a team, this book gives practical guidance for developing your own natural assertiveness to benefit both yourself and your organisation. About the Authors Ken and Kate Back have speci...
ISBN(s)
0077114280, 9780077114282
